Tag: email

Increase Productivity

Work Productivity

Productivity at the office is a common issue, especially among knowledge workers sitting in front of computers all day. Regardless of what your job title, we’ve all found ourselves mindlessly clicking through Facebook albums, checking personal email, or scrolling through online articles at work. I will be the first to admit that it’s not healthy […]

July 11, 2011 | 3 Comments More
BlackBerry GMail

Separate Work Email and GMail on BlackBerry

If you use a BlackBerry smartphone to read your work email, it’s likely that you also want the convenience of reading your personal email on the same phone. Combining work and personal emails in one “inbox” or “folder” might sound convenient at first, but it depends on how many emails you have or how efficiently […]

December 30, 2010 | 1 Comment More
How to Respond to a Customer Service Complaint

How to Respond to a Customer Service Complaint

I have previously provided a sample hotel complaint letter to help travelers write a respectful complaint about underwhelming service. However, I received a few questions from those who may be on the receiving end of this communication. How do you “handle” a customer who thinks they have been mistreated by your company? If you are […]

November 16, 2010 | 6 Comments More
BlackBerry Phone Calls Only

Minimize Distractions on the BlackBerry

In order to minimize distractions from your BlackBerry (or any other smartphone), change the sound profile to “Phone Calls Only.” By switching to this setting, the phone will not chime, chirp, buzz, or otherwise seize your attention countless times throughout the day. Will you still check your phone instinctively for emails/texts/BBMs? Of course. However, the […]

September 30, 2010 | 1 Comment More
GMail - Filter Unread Emails

Show Only Unread Email in GMail

So you just setup a ton of filters in GMail to separate the clutter from your precious inbox. The next step is to read and/or delete all of the emails in your inbox which have managed to “slip through the cracks” over the years. The inbox can be filtered to show only unread email by […]

September 7, 2010 | 0 Comments More